Terms and conditions

The provision of our services, including access to online gaming platforms and associated products (the "Services"), is governed by the laws of Ontario, Canada.

REGISTRATION AND LOGIN PROCESS

By registering with us or using our Services, you confirm that:

a) You are at least nineteen years old;

b) You reside in Ontario, Canada; and

c) You have not been excluded from gaming under any provincial or national law.

To register, follow the step-by-step process provided on our website. This includes providing personal information to verify your age and residency. In addition, you must upload government-issued identification for verification purposes.

Your account will be activated within 5-15 minutes following initial registration; however, please allow up to two hours for full verification. Please note that our Services are restricted to residents of Ontario, Canada, aged nineteen or older, with one account per user.

GAMES AND SOFTWARE PROVIDERS

Our online gaming platforms offer a wide selection of games from leading software providers, including Pragmatic Play and Evolution Gaming. The total number of titles available is 347, categorized into slots (236), live dealer (62), table games (31), and crash (18).

BONUSES AND PROMOTIONS

By participating in our Welcome Bonus program or other promotions:

a) You agree to the specific terms and conditions applicable thereto;

b) You confirm your eligibility for such promotion; and

c) We may, at any time and without notice, change or cancel the bonus or promotion.

Our Welcome Offer includes a 100% match on deposits up to CAD 1,000 plus fifty free spins on "Gates of Olympus." This offer is exclusive to Ontario residents. To activate your welcome bonus, you must opt-in on your first deposit of at least twenty dollars and meet our wagering requirements (set out below).

Our Bonus Terms are as follows:

a) Wagering Requirements: 35 times the bonus amount; where applicable.

b) Maximum Bet: Five CAD per game round;

c) Game Contributions: See our website for a list of eligible games;

d) Time Limit: Thirty days from receipt of bonus funds or free spins.

Recurring promotions include weekly reload bonuses and cashback offers. For further information, please see our Promotions page on the Website.

VIP AND/OR LOYALTY PROGRAM

By participating in our Loyalty Program (the "Program"), you confirm your eligibility for rewards based on loyalty points earned through gameplay.

a) The Program has tiered levels of reward;

b) Loyal Panda Points can be redeemed for cash or other benefits; and

c) Personalized bonuses may be awarded upon reaching certain tiers of the Program.

PAYMENT METHODS AND BANKING TERMS

By depositing funds using our Services, you confirm that:

a) You are aware of all fees associated with each method;

b) Deposit minimums range from twenty dollars to three thousand CAD; and

c) Withdrawal limits apply as described on the Website.

Our payment methods include Interac (instant deposits), Visa/Mastercard, Bitcoin, and Ethereum. Please note that bank fees may apply for some deposit options.

KEY TERMS AND CONDITIONS

The following terms govern use of our Services:

a) You must be at least nineteen years old to participate;

b) One account per user is permitted; and

c) Access to online gaming platforms and related products is restricted in accordance with relevant laws, including Ontario's iGaming Regulations.

MOBILE AND TECHNICAL FEATURES

By accessing our mobile-optimized platform:

a) You agree to the terms governing your use of our mobile services;

b) We reserve the right to change or cancel any feature at any time; and

c) The Website is compatible with various devices, including iOS/Android.

SECURITY AND FAIR PLAY

We take all necessary measures to ensure the security of transactions and player information using:

a) SSL (256-bit encryption);

b) TSL 1.2 for secure communication;

and subject our RNGs to regular audits by third-party auditors like BMM Testlabs every ninety days.

RESPONSIBLE GAMBLING FEATURES

By using our Services, you acknowledge the importance of responsible gaming and agree:

a) To set deposit limits according to our Deposit Limit Terms;

b) That we may impose time-outs or temporary exclusions in accordance with Regulation 21;

c) That permanent self-exclusion is available upon request.

ADVANTAGES AND DISADVANTAGES

Our Services offer several benefits, including:

a) A wide selection of games from top software providers; and

b) Access to secure CAD payment options.

However, our Services may also have some drawbacks, such as the requirement for Ontario residents only.

GENERAL CASINO INFORMATION

Our casino has been operating since 2014 under a license granted by the Alcohol and Gaming Commission of Ontario (AGCO). We are regulated by iGaming Ontario and adhere to its guidelines regarding responsible gaming practices. Our parent company is Royal Panda Ltd, a well-established player in the online gaming industry.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable thereto. Any dispute arising out of or related to these Terms and Conditions will be resolved through binding arbitration as provided for herein.